Get personal: How Dynamics 365 can bring you closer to your customers
Before the internet, marketing was a comparatively simple affair. These days, consumers have so many options at their fingertips that it can often be difficult for smaller businesses to stand out from the crowd. Where there used to be a gap between your business and any potential customers, there is now complete overlap thanks to the likes of Twitter, Facebook and YouTube, and brands that don't embrace this personal approach to marketing are likely doomed to fail in 2017. Microsoft Dynamics 365 can help your business develop a more personalised and targeted service, improving your brand reputation and increasing your sales. Here's how...
5 Steps to Effectively Implement a CRM
To create an optimal sales process, you need to provide your staff with a tool that captures information about each and every interaction with your leads and customers, integrates with existing systems, and is easily accessible and updateable.